Delivering millions of parcels every week to postcodes throughout the UK, Yodel has become one of the UK’s most recognised and utilised Business to Business and Business to Customer parcel delivery companies. They offer a huge range of delivery services, always ensuring complete customer care and satisfaction along the way.
They take an innovative approach to delivery logistics, to make sure that wherever a package needs to be delivered, it gets there as quickly and efficiently as possible. Whether you’re a B2B customer or B2C customer, they provide exceptional delivery solutions throughout the UK, as well as the Republic of Ireland and the Channel Islands working with Fastway Couriers, Guernsey Post and Jersey Post.
How do I contact Yodel Customers Services?
For whatever reason you need to get in touch with Yodel, you can call their customer service team on the Yodel contact number 0871 423 0174. You’ll find helpful and friendly advisors with Yodel Customer service on 0871 423 0174, who will do their best to find answers to your questions, whether you’re looking to ship delicate products such as wine or flowers, or track large shipments throughout the UK.
The History of Yodel
As a company, Yodel was formed by the acquisition of the of DHL Express UK in 2010. As a private company, owned by Barclay Brothers, they began their journey as the Home Delivery Network. However, in May 2010 Home Delivery Network rebranded themselves to Yodel and began trading under this brand name. Although, the two brand networks Home Delivery Network and DHL Express UK, weren’t fully integrated until 2011.
Over the course of 6 years, they have invested much time, money and expertise to create an innovative and industry leading delivery service. The first notable investment was with their West Midlands, Wednesbury Sort Centre in October 2010. With ideal transportation links and a central location to the rest of the UK, this allowed them to quickly grow and expand their services nationwide. In addition to this there are two other ‘major’ service hubs in Hatfield and Shaw, along with 53 smaller service centres that are dotted across the UK in strategic locations, which also include Livingston, Southwark and Waltham Cross.
In addition to expanding their service centres, they also provide a very customer focused service, introducing the ‘Have Your Say’ survey back in 2013. This unique customer feedback programme, won the CILT NW Best Practice Award in June 2015.
As it stands today, they offer an incredibly comprehensive B2B and B2C delivery service throughout the UK, delivering over 2.9 million parcels every week. With future plans announced to acquire four additional ‘super’ service centres in key locations in Northampton, Alfreton, Selby and Farnborough, this will strengthen their position and level of service.
If you decide to use Yodel as your parcel delivery service for your business, you can rest assured that you will always get a quality service and they’ll provide you with the answers and information you need.
With services like XPRESS, XPECT, XPERT AND ROI/CI provided by Yodel, as a business you can track and monitor your deliveries throughout the entire process with the Yodel dashboard that shows customer feedback, delivery tracking and much more.
As an existing customer, you may find there are times when you just want to speak to a representative in person, and you can easily do so by dialling the Yodel contact number customer services – 0871 423 0174. On this number the Yodel customer service team are trained and equipped to deal with your enquiry as quickly and efficiently as possible.
For new customers, who are looking to find out more information or set up a contract with Yodel, you can make a simple phone call to the Yodel customer service contact number 0871 423 0174 and have your parcels delivered in no time.