Who are Topman?
Topman is a multinational fashion retailer and sits under the Arcadia Group name (this also includes sister company Topshop, Burton, Miss Selfridge, Dorothy Perkins and other major brands). They were founded in 1978 and have a multitude of high street stores as well as an online store. The chain occupies two entire floors in the ‘World’s Largest Fashion Store’ on Oxford Street, London.
Topman offers a wide range of own-brand products as well as stocking products from other fashion brands. They’ve collaborated with world-famous designers like Kim Jones, Markus Lupfer and Peter Jensen as well as launching their own brand.
They operate stores both offline and online. There are over 250 stores in the UK alone, as well as stores in countries like the United States, Canada, Australia and across Europe. Their headquarters are based in London.
What services can Topman offer you?
Topman provides fashionable men’s clothes targetted at a younger audience. Like ASOS, online, their store is linked up with Klarna which allows customers to “Try Before You Buy”. This means customers will receive their product and are given the opportunity to try it on before paying for it 30 days later, interest-free. If you have any issues you need resolving regarding an order, you can call 0871 244 9737.
Do you have a complaint to make?
Complaints can range from any of the following:
- Missold product
- A broken/dysfunctional product
- Delivery overdue
- Product has gone missing in the post
- General complaints such as the customer service you have received
If you have a complaint to make you can call Topman on 0871 244 9737 to speak to one of their customer services team. If you wish, you can also contact them by post at the following address – Colegrave House, 70 Berners Street, London, W1T 3NL.
Visit the Topman website – https://www.topman.com/