If you’ve ever travelled abroad on holiday or walked down the high street, it’s more than likely you’ve heard of the name Thomas Cook.
It’s one of the world’s best-known names in travel and has been in business since 1841. Thomas Cook has evolved over the years from a company that started off offering one-day rail excursion at the cost of a shilling to establishing themselves as one of the world’s top leisure travel groups – providing holidays in countries all around the world.
The group believes they should deliver the best possible customer experience for value, flexibility and choice, whilst maintaining the highest ethical standards and transparency in their work. In everything they do, they pride themselves on the assistance they give to their customers, so if you’re asking yourself “how do I contact Thomas Cook customer services?”
The answer is simple – call the Thomas Cook customer services 0871 527 7003 number. You’ll be put straight through to a trained professional who will be happy to resolve any issues you may have relating to their services and products.
The History of Thomas Cook
The man behind Thomas Cook, was indeed Thomas Cook himself, who was a visionary and pioneer of travel back in the 19th Century. He started the company back in 1841 with his first travel venture selling railway tickets for a shilling on a train bound from Leicester to Loughborough.
By 1945, he made his first set of profits conducting on the trains with a trip to Liverpool picking up from three stations in the East Midlands.
In 1855 Thomas Cook ventured on his first continental tour; leaving Harwich and calling at stations in Belgium, Germany and France. Ten years down the line, they open the first high street store in London on Fleet Street. And by 1872/73, Thomas Cook has organised and led the first round-the-world tour, traveling over 25,000 miles and taking 222 days to complete.
Thomas Cook’s son, John Mason Cook became an official business partner in 1871, which resulted in renaming the company to Thomas Cook & Son. After his father’s death in 1892, John runs the company until his sudden death in 1898; and the three grandsons inherit the family business.
In 1873/74 Thomas Cook began publishing travel guidebooks and launched the Cook’s Circular Note in New York, which was an early version of traveller’s cheques. In the years, 1878-1919, Thomas Cook established their own unique foreign exchange business, set up a new fleet of luxurious Nile steamers and was the first to begin offering holidays travelling by plane.
In 1928 the two living sons of John Mason Cook retired and sold the family business. It then became state-owned by British Transport Holding Company in 1948. However, twenty five years later in 1972, a business consortium consisting of Midland Bank, the Automobile Association and Trust House Forte purchase the company, privatising it again. The latter are later bought out by Midland Bank in 1977, to make them sole owners.
Leading the way in modern travel, Thomas Cook launched their online business in 1997. This allowed customers to purchase holidays, travellers’ cheques, foreign currency and guidebooks online. In 2001, Thomas Cook was then bought by German travel company, C&N Touristic AG, who changed the name to Thomas Cook AG. They then went on to launch Thomas Cook Airlines in the UK in 2003.
2007 saw Thomas Cook AG merge with MyTravel Group Plc, to become Thomas Cook Group plc. The following year, they acquired Jet Tours, TriWest Travel Holdings and several independent travel companies in the UK – Gold Medal, Elegant Resorts and hotels 4 U. A few years later in 2013 the company sold various parts of the business including Neilson Active Holidays Ltd and Essential Travel Limited, as well as the UK division of their Corporate Foreign Exchange.
Thomas Cook Today
Thomas Cook today is one of the world’s leading travel operators with recent figures estimating a worth of £9 billion. With their head offices still based in London, they are there to give you all the information and assistance you need.
Simply call Thomas Cook’s phone number for customer services on 0871 527 7003. With over 20 million customers, they are undoubtedly committed to delivering quality customer service on every level, whether you want to get in touch with them online, in writing or on the phone.
Like many travellers, getting the information you need first hand can be so much more convenient, so you can speak directly to a member of Thomas Cook’s customer service team by calling the Thomas Cook customer service number 0871 527 7003.
If you need to manage a booking, buy travel money, book a holiday or find answers to frequently asked questions the company’s website offers a range of guidance, or Thomas Cook’s customer services are open Monday through to Sunday from 8am till 10pm.