At some point in our lives, we are all likely need to send or receive a parcel, and this would usually be done via Parcelforce Worldwide. As part of the Royal Mail Group Ltd classified under UK Parcels, International and Letters, they trade under the name Parcelforce Worldwide, providing courier and logistic services in the United Kingdom.
They also deliver globally, working with a network of international partners. This includes the Royal Mail Group’s European subsidiary General Logistics Systems, who deliver over a million parcels per day throughout 34 European countries.
Whether you’re looking to find out how much it would cost to send a parcel or something has gone wrong with the delivery, you’re likely to wonder “how do I contact Parcelforce customer services?” The answer? Call the Parcelforce contact number on 0871 423 0177 and the highly trained staff there will be able to answer all your queries.
The History of Parcelforce
The Royal Mail Group first started delivering parcel post back in 1883, using parcel services ran by railway companies. Later, Red Star and British Road Services would also be used. In 1986, Royal Mail was split into three separate divisions, and it was in 1990 that Royal Mail Parcels was rebranded Parcelforce, the setup of which was overseen by Gary Simpson. In 2002, Parcelforce decided to concentrate on next day and two-day express deliveries, leaving the universal parcel service to Royal Mail.
In 2007, they were also the first express delivery company in the UK to allow customers the choice of offsetting the carbon emissions associated with the delivery of their packages. Customers were given the opportunity to donate to the Woodland Trust, which Parcelforce would match – 5p for UK and 10p for international deliveries.
The delivery network expanded in 2012, with new centres opening in Cornwall, Hampshire and Lancashire after Royal Mail invested £75 million in Parcelforce World Wide.
With the Parcelforce headquarters based in Milton Keynes, the company operate using 54 depots throughout the United Kingdom and three tracking and sorting centres. These are all strategically located from the North of Scotland to the Southwest of England, with two depots in Wales and one in Northern Ireland.
If you need any information relating to the depots or regarding sending and receiving parcels, the Parcelforce phone number for customer services is 0871 423 0177. Today Parcelforce has a wide range of services available to those wishing to send parcels. Choose from expressAM for next day delivery before 9am, 10am or noon; delivery by close of business with express24; and express48 for delivery within two working days.
International delivery services include global express, global priority, global value and global economy. For added peace of mind for protecting what you send, you may be interested to know that all packages sent through Parcelforce come with online tracking and £100 inclusive compensation. You can even have your parcel collected and dropped off at one of Parcelforce’s 54 depots or one of 11,000 Post Offices across the country. Parcelforce also offers customers the ability to rearrange delivery or choose where to collect a parcel from. You can do this via the website, or you can call Parcelforce customer service number 0871 423 0177.
If you have an enquiry, you may be able to find the answers you’re looking for on their website, or you can fill in an online form and someone will contact you. However, if you prefer to phone Parcelforce, their contact number is 0871 423 0177. Customer service advisors that can connect you to the right department are available to speak to from 8 am to 7pm Monday to Friday, 8:30am -5pm on a Saturday and 9am -5pm on a Sunday, excluding all public and bank holidays.