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About Next


Founded in 1864, Next is a multinational retailer of clothes, footwear and home furnishings based in Leicestershire, England. With around 700 stores they is the largest clothing retailer by sales in the United Kingdom.

The company pride themselves on supplying original, beautifully designed and high quality fashion and accessories for men, women, children and the home. They distribute through three main channels; Next Retail in over 500 UK and Ireland stores, Next Directory – their home shopping catalogue and website and Next International – with 200 stores around the world. Should you want to speak to a representative about any of their products or retail channels then the Next contact number is 0871 244 9732.

Next History

Joseph Hepworth founded the company in 1864 in Leeds trading as a tailor under the name Joseph Hepworth & Son. In 1982 Hepworth & Son bought out Kendall & Sons LTD, a rainwear and ladies fashion chain of stores. Here the brand was born and all the Kendall and Hepworth stores adopted the new brand by 1983. At the time, this was a revolutionary idea to combine coordinated collections of own branded womenswear and accessories in a boutique shopping environment. Next has been considered fashionable yet affordable from the outset. With the addition of menswear in 1984, home interiors in 1985 and childrenswear in 1987, Next has become an all-encompassing lifestyle brand.

The company introduced the Next Directory in 1988; a seasonal shopping catalogue which emulated the glossy pages of fashion magazines with photography styles to match. In 1999 they launched their online version of the directory, allowing customers to browse products and shop online at their leisure; pioneering the concept of a single brand with multiple ways to shop- telephone, in store and online. You can order by phone using the Next customer services phone number 0871 244 9732.

There are currently over 4 million Next Directory active customers and Next have been offering customer next day delivery as standard since 2001. Next Flowers was launched in 2001 and in 2005 they introduced their gift list service. If you have any queries regarding these services then call their customer service number on 0871 244 9732.

Next was the official clothing and homewear supplier to the 2012 London Olympics and Paralympic Games. They supplied the athlete’s outfits for Team GB for the opening and closing ceremonies, and supplied 4,500 outfits for stewards and staff and bed linen and other soft furnishings for the athlete’s village.

How do I contact Next customer services?

The Next customer service team are highly trained and always willing to help no matter what your query is. Friendly and professional, the customer services can assist you with any question you have about any product across their entire range. They can also help with order and delivery enquiries, stock availability and any issue with your Next Directory account. Simply call the contact number 0871 244 9732 and speak to one of the experienced representatives who will be happy to help with any questions you may have.

Whether you are an existing Next Directory customer or are looking to set up a brand new account, call Next customer services on 0871 244 9732 and one of the friendly team will be happy to help you. If you want to request a brochure then customer services should be your first call. The Next customer service number 0871 244 9732 and is the fastest and easiest way to get any information you require about any item across all products in their range. From womenswear and menswear, to clothes for children and home furnishings, Next customer services team will be able to help with all your enquiries.

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0871 244 9732