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About Jobcentre Plus


Jobcentre Plus is an executive agency of the Department for Work and Pensions run by the UK Government. The services they provide are varied, but primarily they assist with finding suitable employment for individuals out of work in the UK, which also extends to providing financial allowances for those seeking work, including benefit eligibility, benefit claims and other social-welfare aspects.

Jobcentre Plus was created to join the services provided by the Employment Services and the Benefits Agency, so individuals have one convenient point of call for all enquiries related to seeking valid employment and benefits such as Income Support, Jobseekers Allowance, Maternity Allowance, Incapacity Benefit or Employment and Support Allowance, Universal Credits, Social Funds and Bereavement.

The idea behind the Jobcentre Plus is to create a support network for all individuals in the UK where they aren’t in gainful employment, so they can have a place to go and get help with finding work, applying for jobs and collecting social-security benefits where necessary.

It may be that you’re recently out of work and need some help in finding employment or financial assistance with living costs and expenditures during this time, or perhaps you’ve been rendered unable to work due to illness or an accident, in which case you can contact the Jobcentre Plus for help and advice on what you’re entitled to and finding new employment.

How can I contact Jobcentre Plus?

Depending on your circumstances, you can visit your local Jobcentre Plus office in person. However, the most convenient and effective means of reaching them is to contact their customer service team on 0843 9020769, where you’ll be put straight through to an adviser who can give you the answers you need. Regardless of the nature of your call, be it you need to find out about available jobs or put in a benefit claim, you can contact 0843 9020769 and get the appropriate help you need. Their team of advisers are available Monday to Friday from 8am through to 6pm, and fully trained to deal with all nature of enquiries, whether you need to notify the Department of Work and Pensions of a change in your circumstances or put in a claim for Income Support.

The History of Jobcentre Plus

Although the brand Jobcentre Plus is a relatively new guise for the services they provide, the original social-security offices were the Labour-Exchanges, which were introduced in 1908 to address the issues of casual employment and an ineffective labour force that had high numbers of unemployed workers.

Over the next century the function and effectiveness of Labour Exchanges increased and the agencies were rebranded numerous times to Employment Exchanges in 1917, Jobcentres in the seventies and the Employment Service Jobcentres in 1994 up until 2004, when Jobcentre Plus came into existence.

Throughout this history they have consistently provided unemployed workers and their families with financial support with unemployment benefits, as well as assistance with seeking suitable replacement work.

Getting the Help you Need

If you find yourself in need of help when it comes to your employment and household income, be it a change in your circumstances that affects your income such as illness, the loss of a family member, or birth of a child or you have questions about a benefit claim, as a UK citizen you can contact Jobcentre Plus and get the necessary help and advice you require to get back on track. All you need to do is contact their helpful, friendly and highly skilled customer services team on 0871 244 4872 and you’ll be registered on a computerised system quickly and efficiently to start the process right away.

Alternative Contact Number for Job Centre Plus

  1. Jobseeker’s Allowance (JSA), Income Support, Incapacity Benefit or Employment and Support Allowance (ESA): 0800 169 0310
  2. New Benefit Claims: 0800 055 6688
  3. Universal Credit Appointments: 0800 328 9344
  4. Other Appointments: 0800 169 0190

Visit The Jobcentre Plus website –

Jobcentre Plus Connection Service

0871 244 4872