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About Harrods

Synonymous with luxury, Harrods is one of the largest and most famous department stores in the world.

For many tourists, no trip to London is complete without a visit to Harrods, where you’ll treat yourself to something special and grab a souvenir signature green carrier bag.

Peruse the latest luxury men’s, women’s and children’s fashion, from shoes and accessories to beauty products. Or find something for your home, stock your cupboards with treats from the food hall and bottles of exclusive wines. Ask them to put a bespoke hamper together and have a picnic in one of London’s glorious parks and green spaces.

To place an order, make a complaint and speak to a member of Harrods’ customer service team, dial 0871 221 0286 Monday to Friday from 8am to 6pm.

For general store information, call 0871 221 0286 Monday to Friday 9.45am to 9pm and on Sunday from 11.30am to 6pm.

The History of Harrods

Of Charles Henry Harrods’ many businesses, Harrods saw the most success – he established the store precisely where it is today, in London’s Knightsbridge during 1849.

What began as a small shop in a single room, peddling tea and groceries, grew steadily until it evolved into a department store in 1880. Unfortunately, the store had to be completely rebuilt after the fire of 1883.

1889 saw Harrods became a public company and a bank, estate agency and an exotic pet department were added during the 1890s. Harrods entered the record books when it installed the first escalator in England in 1898.

During the Second World War Harrods made uniforms, parachutes and parts for Lancaster bombers. The store was bought by the House of Fraser Group in 1959. In 1985 the House of Fraser Group, and Harrods along with it, was purchased for £615 million by Mohamed Al-Fayed, an Egyptian business magnate.

In 1989 the store introduced a rather controversial dress code which banned people from shopping in the store if they were wearing high cut or Bermuda shorts, swim wear, cycling shorts or flip flops. Although the House of Fraser Group went public in 1994, Mr Al-Fayed retained ownership of the department store. Since 2010 Harrods has been owned by Qatar Holdings who are the sovereign wealth fund of the emirate of Qatar.

Harrods Today

Today Harrods whose motto is Omnia Omnibus Ubique, Latin for “all things for all people, everywhere” still operate from their Knightsbridge store and employs over 5000 staff from over 50 countries. The store has 330 departments, including 32 restaurants and is visited by a staggering 330,000 visitors on peak days.

Call Harrods’ contact number 0871 221 0286 to find out more about a specific product, returns, opening hours or even to book a treatment in the beauty spa. They offer the best advice for luxury gift lists (for weddings and other occasions) as well.

Visit The Harrods website –

Harrods Connection Service

0871 221 0286