Giffgaff is a multi-award-winning mobile phone network founded in 2009 and owned by O2. Consumer watchdog uSwitch named Giffgaff the UK’s ‘Network of the Year’ in 2016 and again in 2017, adding to the list of reasons to consider Giffgaff’s phone or SIM-only deals.
Best of all, you don’t have to commit to a mobile phone contract of any kind, giving you total freedom to leave Giffgaff and join another mobile network as you wish – be it EE or Three, Vodafone or Virgin Mobile, for example. Not that you have much reason to make the leap…
Buy any phone from Giffgaff and it’s yours to keep forever
Whether you spread the cost with monthly payments or pay upfront, you’re free to take your mobile with you when you leave Giffgaff for another network. It could be the latest iPhone X or a pre-owned mobile, with a six month warranty, thoroughly tested and wiped clean of old data and already unlocked. Giffgaff became an official Apple carrier in 2014.
Call 0871 244 4842 for an immediate response to your questions or complaints, rather than waiting up to five working days for a reply from Giffgaff’s representatives.
Alternatively, opt for one of Giffgaff’s SIM-only plans
Own your own mobile? Check out Giffgaff’s SIM-only plans. You can change your plan every month to get more minutes, texts and data or cut costs with a cheaper deal – ideal if you’ve ever struggled to pay your phone bill. As little as £10 a month could get you 2GB of data, for example.
Call Giffgaff to ask which SIM-only plan is right for you, their customer services promise an honest answer, even it if it means you spend less with them.
Giffgaff have honed their SIM card offering since the very beginning. Their first product was a prepaid SIM card offering standard 2G and 3G mobile services. ‘Goodybags’ were also introduced, offering bundles of minutes, texts and data. As of 2015, all of GiffGaff’s ‘Goodybags’ come with 4G data included at no extra cost – if you don’t have a 4G ready device or you’re not in a 4G area, your device will connect to O2’s 3G service.
Giffgaff is an ancient Scottish word for ‘mutual giving’
Giffgaff don’t consider themselves to be a huge corporate mobile network, because they foster a deep sense of community – you’re called a ‘member’, not their ‘customer’. And they’re keen to hear from you, whether you want to suggest a charity for them to invest in or suggest improvements for their offering and customer service.
Other Giffgaff Numbers
- Giffgaff Local Contact Number: 01132 023 939
- Giffgaff by 02: 0871 244 4842