GiffGaff is one of the newest mobile telephone networks in the United Kingdom. The company sells a wide assortment of mobile phones, with various payment options available, ensuring you can benefit from a payment plan that is suited to your situation. The company provides additional services as well, including flexible loans.
If you want to discover more about the products and services GiffGaff have available, or you are already an existing customer and you have a query, you are advised to call the customer services team on 0843 902 0762.
The customer services team at GiffGaff are experienced and friendly, and they will be more than happy to assist you with any type of question you have, no matter how big or small. Irrespective of whether you are having technical issues with a mobile phone you have bought from GiffGaff, want to look into a change in your contract, or you want to receive expert advice on the best mobile phone and deal for your financial situation, you will get the assistance you require by calling the customer services department on 0843 902 0762. This is a direct line, so you do not need to worry about the hassle of any middlemen or third parties. Instead, you’ll get right through to the GiffGaff team who will be happy to help with your query or issue.
The history of GiffGaff
Having been founded in 2009, GiffGaff have only recently begun their journey, yet they have certainly achieved a lot in a small space of time. Within the company’s first year of operation, they had already won two industry awards – Social CRM Customer Excellence Awards’ Most Innovative Community Award and the Forrester Groundswell Award. A few years later, in 2012, the company was named the Best Mobile Virtual Network Operator (MVNO) at the Mobile Industry Awards. The company has also developed considerably over this short period. When GiffGaff first started out, the company sold prepaid SIM cards, which was charged on a pay as you use basis, and supplied all of the standard 2G and 3B mobile services. After this, bundles were introduced, and in 2012, they were replaced with goodybags. The latter of which offers GiffGaff customers various amounts of minutes, texts, and data based on a monthly fee.
GiffGaff today have made a reputation for themselves as a company that provides cost effective solutions when compared with the other major mobile phone networks. Their per minute prices are 25p cheaper than Vodafone, 20p cheaper than EE, and 15p cheaper than O2. It is this differentiation that has given them a solid place in the market, and it is the reason they are the go to choice for so many customers, as well as the fact that they give customers an opportunity to pick a plan that is ideal for them, with payments divided in a manner that is most affordable for their situation.
There is a common misconception that the only way to get in touch with GiffGaff is by using their online service, which can take around 24 hours for a reply. However, this is certainly not the case, as you can reach the customer services team by calling 0843 902 0762. This is a direct line, and you will immediately be connected to an advisor who will assist you in any manner they can. No matter whether you are an existing customer and you are having problems topping up, or you are thinking about joining GiffGaff and you want to know about the best options for you, you will get the assistance you need.