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About AA

Who are AA?

The AA, formerly known as The Automobile Association, are a UK based automotive services company. Founded in 1905, the company demutualised in 1999 becoming a private company. In 2002, the AA Motoring Trust was created to ensure public interest was considered, as well as road safety activities. As of 2017, they had around 7454 employees across the UK. Their biggest competitors are Green Flag and RAC.

The headquarters are based in Basingstoke and the company is listed on the London Stock Exchange. You can also speak to their customer services team by calling 0871 244 9746

What services can AA provide you with?

AA provides a wide range of different services, including the following:

  • Car Insurance
  • Driving Lessons
  • Breakdown Cover
  • Loans
  • Motoring Advice
  • Road Maps
  • Other services

They’re mostly renowned for their breakdown cover and recovery. They can provide cover from as little as £5/per month across both the UK and Europe. Their team aims to fix as many cars as possible roadside, claiming to fix around 8/10 cars roadside allowing the occupant to drive themselves home.

As well as all their vehicle offerings, they also give customers the chance to take out a loan. This doesn’t have to be used for cars, it can also be used for anything including your home and travel. They also provide insurance, including over 50’s life insurance, home insurance, travel insurance, pet insurance and more.

How to join AA

Joining the AA and taking advantage of their services couldn’t be easier. You choose the package you want which comes with a variety of different perks as well as a number of different prices. There’s usually an introductory discount on packages encouraging new customers to sign up.

Are you interested in joining? Give them a call on 0871 244 9746 to speak to one of their team who will be happy to help you find out more about the signup process. 

What are the AA ratings and awards?

As well as all their service offerings, they also provide a ratings service for its customers. The businesses rated are from the following:

  • Hotels, Guest Accommodation & Self Catering Accommodation – The AA awards their ratings according to a system based on quality standards and also on a number of other criteria. These standards are agreed by the AA as well as a variety of tourist authorities in the UK. Places are awarded anything between a 1* to a 5* review. Places that are top of their class are awarded a “Red Star” and also “AA Inspectors’ Choice” award. For guest accommodation, similar properties are awarded a “Gold Star”.
  • Campsites & Caravan Parks – Awards are based on a five-point scale on a variety of different factors. Sites with similar ratings can be split out based on a percentage score for a more accurate comparison.
  • Restaurants – They award their “AA Rosettes” on a 1-5 rosettes award basis. They set the standards very high with around one in ten restaurants deemed worthy of even receiving 1 rosette. In the UK and Ireland, there are around 2000 restaurants that hold an AA rosette.

Tyre Puncture

How can you get in touch with the AA?

Getting in touch with the AA is incredibly easy. All you need to do is call them on 0871 244 9746 to speak to one of their customer services team and you can also use their contact form

Visit their website –

AA Connection Service

0871 244 9746